FAQs
1. HOW DO I PLACE MY ORDER?
Simply choose your style on the product page, click the “Add To Cart” button, and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
- For Priority Shipping: Orders will be delivered between 2-5 business days
- For Express Shipping: Orders will be delivered within 4-7 business days
- For Standard Shipping: Orders wills be delivered within 12-20 business days
More info on shipping policy can be found HERE.
3. MY TRACKING NUMBER ISN’T WORKINGTracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
4. I NEED HELP WITH A LATE ORDER
Most packages arrive on time. Orders sometimes show up after the estimated delivery date.
If your order has not arrived after 8 business days (Priority Shipping) or 18 30 days (Economy Shipping), please contact our team for prompt assistance.
5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.
6. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, widely used on the Internet to process payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.